Support

Questions, problems, or feedback about GetLadle. We answer every message.

Email support@getladle.com. Replies usually arrive within one business day.

Signing in

You can sign in with email and password, Sign in with Apple, or Sign in with Google. If you have forgotten your password, use the password reset link on the sign-in screen to get back in.

Subscriptions and purchases

Sous Chef, Head Chef, and Feast Mode purchased in the iOS app are billed through your Apple ID. Manage or cancel a plan from Settings on your iPhone or iPad, under your Apple ID subscriptions. On a new device, use Restore Purchases from Settings > Manage plan to bring your plan back. Purchases made on the web at getladle.com are managed from Settings on getladle.com.

Deleting your account

Settings > Delete account removes your account, recipes, cookbooks, and hosted events permanently. This cannot be undone, so make sure it is what you want before confirming.

Invites and events

Guests can open an invite link, RSVP, and claim a dish without creating an account. An account is only needed to host an event or save recipes for later.

Importing recipes

Paste a link from TikTok, Instagram, Pinterest, or any other site and GetLadle will pull out the ingredients and instructions. You can also scan a photo of a recipe, a handwritten card, or a cookbook page.

Privacy

Read how GetLadle handles your data in the Privacy Policy.

Terms

The rules for using GetLadle are in the Terms of Service.